HLTH 8501 Week 5 Discussion: Employee Engagement
Employee engagement surveys are valuable tools for healthcare organizations. These surveys provide insights on how employees truly feel about their organization, leaders, and workplace environment. Administrators must learn how to interpret data from these surveys and respond accordingly.
For this Discussion, you examine results of an employee survey and consider how you might respond if you were managing the organization.
Resources
Be sure to review the Learning Resources before completing this activity.
To prepare for this Discussion:
- Review the “Metro Dental Services Employee Engagement Survey” and “Survey Interpretation” in this week’s Learning Resources.
- Document: Metro Dental Services Employee Engagement Survey (Word document)
- Document: Survey Interpretation (PowerPoint presentation)
- Examine the results from the employee survey.
- What is the data saying about the health of the organization?
- How might you celebrate high engagement scores and improve low engagement scores?
- Review the 22 Employee Engagement Survey Questions and Why to Ask ThemLinks to an external site. article on interpreting results of employee engagement surveys.
By Wednesday
Post your evaluation of strategies to improve employee engagement in healthcare organizations, to include the following:
- How do you interpret the results of Metro Dental in the scenario?
- Identify the most effective way to quickly respond to survey feedback.
- Propose an action plan to respond to employee engagement survey results.
- Be sure to identify areas of strength and areas that need improvement, according to the employee engagement survey.
- Identify three key outcomes for employees and list them as objectives.
- Identify measures of success and note two key strategies that you would initiate with unit/department management.
Read a selection of your colleagues’ postings. Consider how your colleagues’ postings relate to the information presented in the Learning Resources and to your own posting.
Refer to the Week 5 Discussion Rubric for specific grading elements and criteria. Your Instructor will use this grading rubric to assess your work.
By Friday
Respond to at least two of your colleagues’ postings in one or more of the following ways:
- Expand on this Discussion by highlighting differences between your own posting and your colleagues’ postings.
- Provide additional insights or alternative perspectives.
Continue the Discussion through Sunday.
SOLUTION HLTH 8501 Week 5 Discussion: Employee Engagement
Hello Class,
Interpretation of Metro Dental’s Survey Results
The 2015 Employee Engagement Survey for Metro Dental Services reveals both strengths and areas needing improvement. The overall favorable response rate stands at 68%, with 26.2% unfavorable and 5.8% neutral responses. Key strengths identified include working conditions, customer and quality orientation, and training, with favorable responses of 90%, 87%, and 79%, respectively. However, significant areas requiring attention are benefits, pay, and opportunities for advancement, which received favorable responses of 19%, 39%, and 54%, respectively (Metro Dental, 2015). These results indicate that while Metro Dental excels in providing a positive working environment and quality training, there are critical issues regarding employee compensation and career growth opportunities. Addressing these disparities is essential for improving overall employee satisfaction and engagement (Saks, 2021)….
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