HLTH 8501 Week 10 Discussion: Communicating Through Conflict: Part 2
For this Discussion, you will return to the scenario that you analyzed last week and continue to explore the topic of conflict. This week, you will focus on the role of communication and examine what healthcare administrators can do to improve these types of conflict situations.
Resources
Be sure to review the Learning Resources before completing this activity.
To prepare for this Discussion:
- Return to the scenario that you identified for the Week 9 Discussion.
- Reminder: Be sure that you do not reveal the names of individuals and organizations if you are describing something from your personal experience. Use fictitious names to obscure their identities.
- Review the Inclusive Leadership Via Empathic CommunicationLinks to an external site. resource.
By Wednesday
Post your analysis of the role of communication in conflict situations for healthcare administrators. Be sure to include the following:
- Briefly summarize the scenario that you described in the Week 9 Discussion.
- Explain the role of communication and miscommunication in that scenario.
- Identify at least one positive communication practice that a healthcare administrator could have implemented in that scenario to improve the situation.
Support your response by identifying and explaining key points and/or examples presented in the Learning Resources.
Read a selection of your colleagues’ postings. Consider how your colleagues’ postings relate to the information presented in the Learning Resources and to your own posting.
Refer to the Week 10 Discussion Rubric for specific grading elements and criteria. Your Instructor will use this grading rubric to assess your work.
By Friday
Respond to at least two of your colleagues’ postings in one or more of the following ways:
- Expand on this Discussion by highlighting differences between your own posting and your colleagues’ postings.
- Provide additional insights or alternative perspectives.
Continue the Discussion through Sunday.
SOLUTION HLTH 8501 Week 10 Discussion: Communicating Through Conflict: Part 2
Hello Class,
In healthcare settings, effective communication is critical for ensuring patient safety, fostering team collaboration, and minimizing conflicts. The scenario described, which involved a communication breakdown between the nursing staff and the surgical team, exemplifies how miscommunication can lead to significant adverse outcomes. In this case, the conflict arose from unclear or inadequately conveyed postoperative care instructions, particularly concerning the patient’s pain management plan and mobility restrictions. This miscommunication not only posed a risk to the patient’s recovery but also strained the professional relationship between the involved teams. Understanding the role of communication in this context and identifying strategies to improve it is essential for healthcare administrators…
Kindly click the purchase icon below to buy the full solution at $5